Returns & Exchanges
At NEO Sabers™, we want you to be completely satisfied with your purchase; if your item isn't the perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all original garment tags and labels are intact.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.